Columns
| Column | Type | Size | Nulls | Auto | Default | Children | Parents | Comments | |||
|---|---|---|---|---|---|---|---|---|---|---|---|
| id | serial | 10 | √ | nextval('"ReachOut_id_seq"'::regclass) |
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| uuid | uuid | 2147483647 | null |
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| response | json | 2147483647 | √ | null |
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| solvedBy | int4 | 10 | √ | null |
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| organizationId | int4 | 10 | √ | null |
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| completedOn | timestamptz | 35,6 | √ | null |
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| status | varchar | 255 | √ | null |
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| ticketNumber | varchar | 255 | √ | null |
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| isDeleted | bool | 1 | √ | null |
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| createdBy | int4 | 10 | null |
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| updatedBy | int4 | 10 | √ | null |
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| createdAt | timestamptz | 35,6 | √ | null |
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| updatedAt | timestamptz | 35,6 | √ | null |
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| ticketAssignTo | int4 | 10 | √ | null |
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| remarks | text | 2147483647 | √ | null |
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| category | varchar | 255 | √ | null |
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| chatMessage | json | 2147483647 | √ | null |
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| isAdminRead | bool | 1 | √ | true |
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| isUserRead | bool | 1 | √ | true |
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| ticketAssignToJson | jsonb | 2147483647 | √ | null |
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| ticketAssignResponseTime | jsonb | 2147483647 | √ | null |
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| ticketResovedTime | timestamptz | 35,6 | √ | null |
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| ticketResovedLastTime | timestamptz | 35,6 | √ | null |
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| adminFirstResponseTime | timestamptz | 35,6 | √ | null |
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| ticketResovedTimeMin | varchar | 255 | √ | null |
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| ticketAcknowledgeTimeMin | varchar | 255 | √ | null |
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| ticketCloseMin | varchar | 255 | √ | null |
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|||||
| ticketStatusChangeJson | jsonb | 2147483647 | √ | '[]'::jsonb |
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| ticketAcknowledgedAt | varchar | 255 | √ | null |
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|||||
| ticketEscalatedAt | timestamptz | 35,6 | √ | null |
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|||||
| mergeTicketData | jsonb | 2147483647 | √ | '[]'::jsonb |
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|||||
| isMergeTicket | bool | 1 | √ | false |
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|||||
| programId | int4 | 10 | √ | null |
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|||||
| accomplishmentId | int4 | 10 | √ | null |
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| couserId | int4 | 10 | √ | null |
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| portfolioId | int4 | 10 | √ | null |
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|||||
| underReview | varchar | 255 | √ | null |
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|||||
| gradeId | int4 | 10 | √ | null |
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| isParentTicket | bool | 1 | √ | false |
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|
|||||
| assignmentGradeId | int4 | 10 | √ | null |
|
|
Indexes
| Constraint Name | Type | Sort | Column(s) |
|---|---|---|---|
| ReachOut_pkey | Primary key | Asc | id |
| ReachOut_id_idx | Performance | Asc | id |
| ReachOut_uuid_idx | Performance | Asc | uuid |


